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One unified inbox

Every conversation.
In one place.

Manage Facebook Messenger, WhatsApp, Instagram and Zalo OA from a single inbox.

Start for freeWatch the intro
  • Messenger
  • Instagram
  • WhatsApp
  • Zalo OA
  • All in one placeEvery channel in a single list
  • Faster every dayQuick replies, nothing missed
  • A team in syncAssign and follow up with ease

Live figures

Running on the real system right now

Active agentsOn the inbox every day
Customers cared forLooked after by those same agents
Messages handledReceived and answered on every channel

Read from the live system, refreshed every 5 minutes.

Features

Everything you need. Nothing to learn.

The six things a support team does every day.

  • Unified inbox

    Every channel in one list. Filter by channel, status or assignee.

  • Assignment & roles

    Route a conversation to the right person, with the full history.

  • Quick Replies

    Shared templates, called with a slash command as you type.

  • Tags & private notes

    Tag customers and talk internally, invisible to them.

  • Reminders

    Come back to a conversation on time, keeping every promise.

  • Customer profiles

    Each customer's full message history, on the channel they wrote from.

Channels

Connect the channels your customers already use

  • Facebook Page

    Comments and messages from your Page.

    Available
  • Messenger

    One-to-one conversations with customers.

    Available
  • Instagram

    Direct messages from your business account.

    Available
  • WhatsApp

    Messaging through WhatsApp Business.

    Available
  • Zalo OA

    Official Account for the Vietnamese market.

    Available
  • Telegram

    On the roadmap.

    Coming soon
  • LINE

    On the roadmap.

    Coming soon

Video guides

Watch once, then do it

Short guides for one task at a time, added as we go.

Documentation

Look it up when you need it

One article per task, each with its reading time and difficulty up front.

Browse all 11 articles

FAQ

Before you begin

Early Access. It already runs in production with Facebook Page, Messenger, Instagram, WhatsApp and Zalo OA.

Try one channel. Ten minutes.

No card required. Connect a Page and watch the messages arrive.

Start for freeRead the docs